We are hiring a Crew Support Officer to join Flight Operations Support Team.
Preference given to UAE Nationals
Job Purpose:
In this role, you will be responsible for assisting your department with all third-party services, including Ground Handling Agents, efficiently and effectively in accordance with GCAA Regulations and RoyalJet policies and procedures.
Key Duties and Responsibilities:
Coordinate with Line Manager and Section Head during the Planning of a flight.
Assist in contract and pricing negotiation for all RoyalJet ground handling agents and Fixed Based Operators (FBOs).
Assist in Identifying and coordinating with FBOs / Ground Handling Agents and Airport Authorities.
Assist in updating AIMS with the Agent database for GH agents.
Assist Maintenance and Logistics team for all AOG related support and coordination.
Assist on communications with GH agents for updated prices.
Coordinate with Finance on invoice related queries.
Assist line manager with follow up on Safety Reports, Captains Reports, and Cabin Crew Voyage Reports.
Identify acceptance of Dangerous Goods that meet IATA-DGR in coordination with Post Holders.
Assist GOL Manager and Section Head to resolve any issues during the flights at outstation.
Assist line manager in updating all vendors for any diversions, delays, and change in schedule or cancellations of a flight.
Assist line manager on On-time Performance (OTP) related data collection related to all outstation.
Pricing comparison reports for every airport ground handling & signing of RoyalJet Service.
Skills
Requirements and Qualifications:
Minimum of 2 years\xe2\x80\x99 experience in the aviation and air transport sectors across airport operations.
Academic / Preferably holds Diploma in Aviation or Business Administration (University Degree holder preferred).
IATA Diploma in Aviation Ground Handling will be an added advantage.
Excellent command in English Language.
Excellent computer skills \xe2\x80\x93 MS Word, Excel, Presentation, Outlook.
Knowledge of Dangerous Goods.
Advance knowledge in in ground operated related functions.
Knowledge of RoyalJet fleet and capacities and operational restrictions is an advantage.
Competencies
Strong verbal and written communication skills.
Strong planning, organizing, and integration skills; pro-active and can work under pressure.
Strong knowledge in the development and implementation of policies & procedures.