Job Description

Synopsis

Maintain the crew operation by proactively resolving unforeseen issues that could impact the network operation of the airline. Adhere to regulations and communicate with all stakeholders in a timely and effective manner.

Accountabilities

Adhere to the civil aviation regulation, company operating manuals, processes and procedures to manage the execution of the crew rosters and its contingency plans accordingly. Maintain a clear and professional communication with crew via email and phone to ensure a high level of internal customer satisfaction. Monitor and forecast potential issues that could affect the crew live rosters and implement efficient mitigation plans to reduce the impact of these issues in the network. Manage effectively crew legality, utilization, satisfaction and overtime to ensure safety, cost and service goals are achieved. Demonstrate sound knowledge on flight time limitations, company operating manuals, internal processes and procedures. Ensure utilization of standby crew in the most efficient and expedient method necessary to ensure operational reliability. Must be able to work 12 hour shifts including on holidays and weekends in a 24/7 operation.

Education & Experience

Post-Secondary Education (i.e. diploma, degree and equivalent work experience in the field of Airline Operations). Minimum 2 years of experience working at an airline operations division. About Etihad Airways Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the worldaEUR(TM)s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with EtihadaEUR(TM)s codeshare partners, EtihadaEUR(TM)s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into EtihadaEUR(TM)s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly! To learn more, visit etihad.com #J-18808-Ljbffr