Crew Booking & Scheduling Coordinator

Dubai, United Arab Emirates

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Role:

To book crew and transport and to ensuring high standards of service are delivered to all clients

Direct reports:

Key responsibilities:

Book crew ensuring the correct skills are matched to each project
Maintain the crew database, documents and procedures to ensure all information is accurate and complete
Be a link between the Crew Manager, clients, and crew
Ensuring that customers receive the best possible service at all times
Act as a point of contact for access to all items stored in Company storage and assist in managing inventory and stock control of all stored items
Prepare and complete daily job sheets for bus drivers
Assist in managing logistics for events including bus drivers, fork lift drivers, scissors lift drivers and deliveries of food and uniforms
Assist with crew admin including:
- Uniforms
- Timesheets
- Tools and Equipment
Assist with management of external crew suppliers including booking staff, monitoring standards, uniforms, timesheets, and invoicing.
Any other tasks as reasonably requested by senior management/ Department heads.
Be available in out of office hours in case of any urgent matters to ensure a flawless support system to the business.

Key skills:

Highly organized and able to multi-task
Adapts quickly to changes
Self-motivated and outgoing
Good knowledge of MS Office including Word and Excel
Good communication skills
Comfortable with delegating
Good team player
Able to identify problems in operations process and resolve them in quickly and timely manner
Able to work under pressure

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