Job Description

Russian Speaking Experienced Dental Receptionist and Scheduling Coordinator is required PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Ensure that patients are properly and punctually scheduled to provide an amazing patient experience

• Create, maintain, and track numerous provider schedules

• Fill cancelled/rescheduled appointments to ensure a full schedule

• Be familiar with dental processes and terminology to schedule appointments and coordinate treatment

• Confirm and schedule patient appointments

• Describe and present treatment options

• Assist the patient in making a schedule and setting priorities for their treatment.

• Align the daily schedule with the patient's treatment requirements and available therapy times.

• Obtaining a formal financial agreement for the payment and collection of

• Maintain tracking system for follow up on patient treatments

• Administrative duties including checking patients in and out, processing and recording payments, insurance verification, answering telephone, and performing other duties as assigned

• Presentation of treatment plans

• Financial arrangements

• Reconciling the daily production/collections

• Running end of day reports

• Perform preauthorization's as needed and patient follow-up

• Answer incoming calls to include new patient calls, emergencies, requesting records, and follow up

• Work closely with clinical staff and other front office staff to assure smooth flow of patient care

• Perform general front office duties and other duties as required

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong interpersonal and relationship-building skills are required

• Must be able to effectively communicate both verbally and in writing

• Be able to work effectively with doctors, personnel, and patients in a variety of situations.

• Must be able to accept individual differences and communicate with internal and external contacts in a culturally competent and courteous manner.

• Provide excellent customer service and always have a pleasant mood

• Be able to handle the stress and responsibilities of dealing with sick and injured people and their families.

• Must have great organizational skills, pay close attention to detail, multitask, and complete work obligations on schedule.

• Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner

Competencies Can "get along" with coworkers and treat everyone with dignity and respect Can function effectively in a group setting Can convert new patient leads and case acceptances Is self-directed, organized, motivated, and committed Has a favorable outlook on the profession, services, and goods offered Has exceptional verbal abilities, which reflect nicely on the practice. Ability to comprehend concepts relating to responsibilities and duties Education Requirements and Qualifications Minimum of 3 years' of previous experience in dental front office and direct sales patient services. Job Type: Full-time Salary: AED6,000.00 - AED8,000.00 per month Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Great Spoken and written Russian language?
• Knowledge of dental terminology?

Experience:

• Dental Reception: 3 years (Required)

Language:

• Russian (Required)
• English (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)