Job Description

Schedule: Full-time Shift: Flexible Working Times

Role Purpose Collect and deliver a variety of customer shipments within a given territory and time frame. Provide customers assistance and accurate information on their shipments and carry goods from them with appropriate and compete paperwork.

Accountabilities

Collection and Delivery Pickup and delivery deliver shipments safely and within the standard time frame. Prior with courier / collection all shipments must checked physically to ensure required paperwork's avail and shipments in condition to travel in transit / deliver to customer

Reporting / Documentation Prepare Debrief report at end of each working day. Complete all required paperwork for all collected shipments.

Quality of Service Maintain and adhere all company standards related to personal appearance, vehicle cleanliness and paperwork prepared for customer shipments. Professional behavior and attitude attending customers.

Security Ensure security of shipments, collected cash and company vehicle. Ensure to use padlock on vehicles at all times to secure customer shipments and company asset.

Sales and Customer Service Deliver on time monthly invoices. Act as a messenger between customer and credit controllers in relaying customers queries in regards to billing and sell insurance on outbound shipments

Sporh & SPR Ensure target for SPORH / SPR maintained by individual courier, along with other PUD KPI.

MAJOR CHALLENGES Dealing with aggressive situations, traffics problems, collecting and securing cash collections.

DEGREE OF SUPERVISION Courier Leader and Supervisors.

PERSON SPECIFICATION 3.1 Education High Secondary Education.

3.2 Experience 2 years service based experience with valid driving license.

3.3 Technical Knowledge/Skills Good command of English Basic knowledge of vehicles and its associated operating techniques. Computer literacy preferable.