Job Description

Synopsis
The Corporate Security Officer plays a critical front-line role in safeguarding Etihad Airways' people, facilities, and accommodation environments - with a particular focus on crew accommodation security.
This role is responsible for the day-to-day operational oversight of security services, incident response, initial investigations, and coordination with internal stakeholders and external authorities. Acting as the key interface between on-site security guards and Corporate Security management, the Officer ensures that security standards, procedures, and response protocols are consistently applied across multiple locations.
The role requires sound judgement, calm decision-making under pressure, and a hands-on operational mindset, including the ability to respond to incidents outside scheduled shifts when required.
Accountabilities
Operational Security Oversight

• Oversee and coordinate third-party security guards across multiple Etihad crew accommodation sites (including Etihad Plaza, Masdar, Al Forsan, and other locations).
• Conduct regular security inspections, patrol reviews, and compliance checks to ensure adherence to Etihad Corporate Security policies and procedures.
• Act as the primary point of contact for on-site guards, ensuring clear communication, escalation, and reporting lines.

Incident Management & Investigation

• Respond to security incidents involving crew members, facilities, or accommodation areas.
• Conduct initial incident investigations, including evidence gathering, CCTV review, and incident reporting.
• Provide immediate on-site support to crew members during security-related incidents.
• Attend police stations or government offices with crew members when required and support liaison processes.

Risk Assessment & Prevention

• Identify security risks, hazards, and vulnerabilities across accommodation and commercial sites.
• Assess risk levels and take immediate action within delegated authority to mitigate or control threats.
• Recommend preventive security measures and improvements based on observed trends and incidents.

Stakeholder & Authority Liaison

• Liaise closely with UAE Police, government authorities, emergency services, and relevant agencies on security matters.
• Support investigations and compliance requirements in line with local regulations and corporate standards.
• Represent Corporate Security in operational discussions with internal stakeholders as required.

Reporting, Compliance & Continuous Improvement

• Prepare clear, accurate incident reports and operational updates in English.
• Monitor security guard performance through inspections, KPI assessments, and service reviews.
• Support continuous improvement by identifying gaps in procedures and recommending practical enhancements aligned with industry best practice.

Shift & Emergency Coverage

• Work rotational shifts, including morning shifts and scheduled night shifts (12-hour night shifts approximately 2-3 times per month).
• Respond to emergency call-outs outside of scheduled shifts in the event of major or critical incidents.

Education & Experience

• Diploma preferably in aviation security management or related field
• Preferably 3 years experience in airline operations and/or physical security
• In-depth knowledge of Corporate Security procedures, Information Security, Access control, CCTV, Alarms, rapid response. And loss prevention.
• Possess a sound awareness of the international security environment.
• Possess an investigative and analytical mindset, critical thinking and problem solving.

About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad's ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
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Skills Required