Job Description

When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!

Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce. What's On Your Plate?

Coordinate and collaborate with the Sales team to ensure the success and efficiency of partner onboarding to tMerchant

Identify and solve internal system issues through the coordination of work and people across departments.

Resolve Technical issues on time.

Maintain accurate records of all sales and prospecting activities

Follow-up activities.

Quality check reports

Building progress reports and dashboards for ongoing projects with accurate metrics

Collect and upload data in the right systems.

Manage backend requests

What Did We Order?

Fresh Graduated - 2 years full-time job in a similar field

Meet deadlines and be flexible in working hours

Organizational Skills

Effective Communication Skills

Customer Service Skills

Analytical Skills

Problem Solving Skills

Interpersonal Skills

Presentation Skills

Salesforce experience is a plus

JR0035100