Coordinator Riders
Job Description
This is an administrative and operational role that primarily focuses on coordination on all rider's related issues.
What's On Your Plate? Monitor and improve the Rider Performance and Compliance Coordinate Rider Recruitment for the allocated zones Coordinate rider roster with proper allocation of shifts/breaks/off-days etc Coordinate rider onboarding and training schedule with Rider Trainer and Rider Supervisor Coordinate with riders to solve customer or vendor-related issues Track order-related issues and find out if the issue happened from Logistics side or from the vendors' end Work with other functions in Operations to identify and resolve issues Provide support in any additional tasks requested by the department manager
What Did We Order? Strong communication skills, both written and verbal, in a cross-cultural setting. Arabic and English languages fluency is required Ability to manage multiple tasks at the same time with cross-functional teams Understanding of different areas/locations in Kuwait Ability to handle irate individuals in a calm and professional manner Ability to work under pressure and handle stress Advanced Skills in MS Office, Google Docs, and Google Sheets Well-organized, with excellent team-player qualities. Agile and highly adaptable to a fast-paced work environment
JR0041340
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Job Detail
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Job IdJD1560703
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuwait City, Kuwait, Kuwait
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EducationNot mentioned