Role Summary

We are looking for an operation coordinator with a good logistics background to pursue scaling our multifaceted and dynamic restaurant operations. You will also play a role in ensuring our operation capabilities are continuously evolving to meet the ongoing needs of the business and our Talabat GO service by improving restaurant performance of the full estate of our verticals and convenience vendors.

What\xe2\x80\x99s On Your Plate?

Restaurant Training including installation of Talabat system at partner locations

Ensures & improves the restaurant\'s operation and increase the order acceptance rate, reduce vendor delay

Implement new configurations to support operations

Proactively liaise with Restaurants, investigating and resolving restaurant issues in a timely manner

Identify causes of operational issues as well as symptoms, diagnosis, and cure

Collaborative problem solving with many different stakeholders in the business:, Account management, Driver operations, Customer Service, etc

Restaurant Performance Data Analysis & Reporting

Scheduling and carrying out training with new and existing restaurant partners, troubleshooting and Tech Replacement

What Did We Order?

Bachelor\xe2\x80\x99s Degree

3-4 years\xe2\x80\x99 experience in operations or logistics. food/grocery tech industry is highly desirable

The ability to quickly adapt to new environment and systems so you can hit the ground running

A highly organized and detail-oriented with an analytical mindset

Advanced Excel and Data Interpretation Skills

Strong communication skills, both written and verbal

Arabic Speaker is preferred

Talabat