Control Room Operator
Doha, DAW, QA, Qatar
Job Description
Brief Roles and Responsibilities:
Must be able to liaises with customers that require assistance including telephonic queries; Shall assist customers with any issues using intercom; Liaise with supervisors and attendants for coordinated operation; Shall investigate and documented any discrepancies; Shall view real-time CCTV monitors to report any unusual and suspicious behavior; Monitoring the work environment and equipment at the workplace; Record, investigate and correctly respond to customer queries and complaints;
Qualifications:
At least 2 years' customer services experience, At least 1 years' experience of working in a supervisory role in customer services industry, Must be IT literate and holding a diploma or degree, Strong interpersonal and communication skills and to remain calm in difficult demanding situations , Ability to provide and complete reports and documentation, Language skills: English, Arabic is a plus, Qatari driving license is a plus.
Job Type: Full-time
Pay: QAR2,900.00 per month
Education:
Diploma (Required)
Experience:
Customer Service: 3 years (Required)
Language:
English (Required) * Arabic (Required)
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Job Detail
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Job IdJD2099609
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDoha, DAW, QA, Qatar
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EducationNot mentioned