Contact Center Officer

Dubai, United Arab Emirates

Job Description

Responsibilities: Manage and oversee daily operations of the contact center. Supervise and support contact center agents. Monitor and evaluate agent performance Handle escalated customer inquiries and complaints. Ensure adherence to quality and service standards. Conduct training sessions for contact center staff.

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Job Detail

  • Job Id
    JD1646334
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned