Job Description

REQ ID



95702



POSTED



Jul 22, 2025



FUNCTION



Marketing



LOCATION



Dubai, DU, AE, 0000



We are looking for an Arabic speaking Consumer Experience Executive to drive the excellence of product content across digital platforms, ensure a seamless new product listing process, collaborate with agencies, and support eCommerce account management. This role is pivotal in shaping how our brand is represented to consumers online and ensuring a superior end-to-end content and shopping experience.



Key responsibilities



Content Management & Product Listings



Own and maintain the eCommerce portfolio content masterlist, ensuring accuracy, consistency, and alignment with brand guidelines across platforms.

Lead the new product listing process on eCommerce platforms (e.g., Amazon, Noon, Ounass,

Namshi, etc) ensuring timely and complete submissions.

Work closely with internal teams and regional counterparts to localize and adapt assets where

required.



Agency & Creative Coordination



Act as the main point of contact with the content agency for asset creation, copywriting, and

imagery requirements.

Ensure all content meets platform-specific and SEO guidelines while remaining brand-consistent.

Track timelines, approvals, and deployment of content on product pages.



Consumer Experience



Monitor live content quality across platforms, ensuring an optimal digital shelf experience.

Collaborate with Customer Service and Account Management to address negative reviews, FAQs,

and feedback loops.

Optimize brand pages to reflect brand USPs and consumer-centric messaging.



Market & Competition Tracking



Conduct regular audits of key competitors across eCommerce platforms focusing on pricing, content quality, reviews, and positioning.

Deliver actionable insights to the broader team to influence content strategy and commercial plans.



Cross-Functional & Commercial Support



Support the eCommerce team with daily tasks such as campaign setup, platform audits, and brand store optimization.

Track and report performance metrics related to content health, consumer feedback, and

conversion KPIs.



Skills & Competencies



Strong project management and organizational skills.

Detail-oriented with a passion for content and brand storytelling.

Analytical mindset with proficiency in Excel, PowerPoint, and basic performance reporting tools.

Excellent verbal and written communication skills, with the ability to influence and collaborate

across all levels of the organization, including non-technical stakeholders



Qualifications and experience



Bachelor's degree in Marketing, Business, Communications, or a related field.

1-3 years of experience in digital content, eCommerce, or marketing.