Job Description

Job Category: Operations
:
The Senior Consultant is responsible for maintaining overall knowledge of products and services offered by ABS and supporting internal and external clients.
What You Will Do:

• Consults with clients on system implementation according to their needs to determine data and training requirements and assists in constructing the time schedules for project plans.
• Confers with clients and determines and itemizes needs of their business processes that require system adaptation.
• Constructs specifications on modifications that can be incorporated as additional functionality into the system.
• Acts as liaison between clients, account management, and product development.
• Manages consulting projects and ensures their completion according to time schedules and budgets.
• Performs training of clients' personnel in all specific areas of the software functionality.
• Performs product system installations in client offices and vessels.
• Assists product support group with technical issues via telephone or on-site to resolve clients' questions on performing specific tasks.
• Leads and assists in the internal training of ABS employees.
• Participates in the final phases of new system functionality testing to ensure correctness and compliance with client's requirements.
• Maintains and updates projects in the project management system.
• Performs process mapping of client business processes and develops, recommends, and implements process changes.
• Liaison with ABS on data transfer between ABS applications.
• Provides additional training, guidance, and leadership to non-Senior Consultants.

What You Will Need:
Education and Experience

• A minimum of a bachelor's Degree or the equivalent in work experience and training.
• A minimum of 5 years of experience is preferred.

Knowledge, Skills, and Abilities

• Experience with wide area networking and telecommunications.
• Experience in the marine or offshore industry.
• An expert in at least one of the areas covered by the software, i.e., maintenance, purchasing, installations, etc.
• Ability to learn the ABS Health, Safety, Quality, and Environmental Management Systems.

Reporting Relationships:
Reports to a manager, director, or executive-level position and does not have any direct reports.
About Us: We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times.
ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We're at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.
Equal Opportunity
ABS Bureau is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.
Notice
ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid.
Other
This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs

Skills Required