Starling Talent Care Services LLC is looking for a responsible and service-driven
Concierge Team Leader / Concierge Resident Manager
to oversee daily concierge operations and ensure smooth service delivery at residential or mixed-use properties. The role requires hands-on leadership, strong coordination skills, and a commitment to high customer satisfaction.
Key Responsibilities
Supervise daily concierge operations and on-site staff
Lead and guide concierge team members during shifts
Act as the main point of contact for residents and management
Handle escalated service requests and resident concerns
Maintain duty rosters, attendance, and basic reports
Ensure staff follow company policies and service standards
Support training and onboarding of new team members
Maintain professional conduct and appearance at all times
Requirements Qualifications
Minimum 2 years of experience in concierge or customer service
Prior leadership or supervisory experience preferred
Strong communication and interpersonal skills
Ability to multitask and solve problems efficiently
Basic computer skills (MS Office, email)
Flexible to work shifts if required
Benefits
Salary: AED 2,000 per month
Visa provided
Stable employment
* Supportive work environment
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