\xe2\x80\x9cThe world is yours with Meli\xc3\xa1\xe2\x80\x9d

Joining Meli\xc3\xa1 is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? \xf0\x9f\x98\x89\xf0\x9f\x8c\x9f

Because belonging to the great Meli\xc3\xa1 family is being VIP

You will enjoy My Meli\xc3\xa1Rewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.

In addition, enjoy the My Meli\xc3\xa1Benefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meli\xc3\xa1 as we are of you \xf0\x9f\x98\x89

I am excited to introduce you to a luxurious and unique urban resort - Melia Desert Palm, a proud member of The Melia Collection. The resort is a five-star boutique property, offering a wide range of one, two, and three-bedroom villas, each featuring an intimate and completely private pool, which is highly sought after, especially amongst the GCC clientele. Additionally, you can stay in our beautifully curated suites with a view of the greenery. What makes this resort stand out is its equestrian theme, which is reflected in every aspect of the property. From four polo fields to a professional polo club, a riding school, and over 200 horses on the estate, you will be surrounded by the beauty of these magnificent animals. If you\'re looking for relaxation and rejuvenation, then you will love the world-class treatments available at the Samana Spa, or the wellness classes offered in our large recreation center. And when it comes to dining, you will be spoilt for choice with three delightful restaurants to choose from, or you can order food to your villa. Conveniently located just 20 minutes from the DXB airport and 25 minutes from Dubai Mall, Melia Desert Palm offers a serene oasis amidst the hustle and bustle of Dubai. You can unwind and soak up the tranquility of the lush estate while enjoying spectacular views of the dramatic Dubai skyline.

At Melia Desert Palm Member of Melia Collection, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all. #LI-MR1

The Concierge Service Agent is a key representative of our hotel and the Melia Desert Palm brand. He or she creates one of the most powerful first impressions to our guests.

Welcome and acknowledge all guests according to company standards.

Escort guests to rooms.

Open doors and assist guests/visitors entering and leaving property.

Inform guests of property amenities, services, and hours of operation.

Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).

Transport guest luggage to and from guest rooms and/or designated bell area.

Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.

To ensure that guest luggage records are accurately maintained, and all special requests are met.

Supply guests with directions.

Arrange transportation (e.g., taxicab, shuttle bus) for guests/visitors, and record advance transportation request as needed.

Communicate parking procedures to guests/visitors.

Develops a strong knowledge of the hotel\'s facilities and services as well of the surrounding community.

Provides guests with information about attractions, facilities, services, and activities in or outside the property.

Obtains necessary itinerary tickets.

Makes guest reservations for the theatre and other forms of entertainment when requested.

Obtains necessary tickets and provides directions to facilities.

Organizes special functions as directed by management.

To ensure a proper use of the telephone etiquette standards.

To oversee the concierge operations, doormen, bellman, valet parking and to supervise the area ensuring that all standards and procedures are fully known and followed.

To ensure that all necessary equipment are maintained properly with sufficient stock for day to day operations.

To ensure that all sections have proper coverage of staff at all times.

To ensure that guest luggage records are accurately maintained, and all special requests are met.

Process and deliver messages for Guests.

Stay current and up to date with all hotel services as well as daily VIP requests and special events.

Project a professional manner with an emphasis on hospitality and guest service.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents or injuries.

Ensure uniform and personal appearance are clean and professional.

Maintain confidentiality of proprietary information; protect company assets.

Support all co-workers and treat them with dignity and respect.

Comply with quality assurance expectations and standards.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.

Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds.

Stand, sit, or walk for an extended period of time or for an entire work shift.

Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps.

To attend hotel events, daily shift briefings and training to improve professional skills.

Perform other reasonable job duties as requested by Supervisors.

At Meli\xc3\xa1 we are all VIP \xf0\x9f\x8c\x9f

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meli\xc3\xa1 an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meli\xc3\xa1 an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.

If you want to be \xe2\x80\x9cVery Inspiring People\xe2\x80\x9c, follow us on:

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Meli\xc3\xa1 Hotels International