Concierge Agent
Kuwait, Kuwait
Job Description
About Company
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(Kuwait) Looking for Concierge Agent for a 5 star luxury hotel.
About the Role:
As Concierge, You will ensure that the highest standards of hospitality and welcome are demonstrated at all times, and that all guest requests are dealt with in a prompt and courteous manner with accordance to hotel policies, SOP and standards.
In Addition to assist guests with luggage, are also responsible to collect and distribute post, parcels. And also deal with general enquiries and ensuring the lobby and forecourt areas are always clean and tidy.
Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following:
Requirements:
About the Role:
As Concierge, You will ensure that the highest standards of hospitality and welcome are demonstrated at all times, and that all guest requests are dealt with in a prompt and courteous manner with accordance to hotel policies, SOP and standards.
In Addition to assist guests with luggage, are also responsible to collect and distribute post, parcels. And also deal with general enquiries and ensuring the lobby and forecourt areas are always clean and tidy.
Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following:
- Serve as a key point of contact for guests and efficiently respond to guest enquiries
- Process and deliver messages for guests
- Stay current and up to date with all hotel services as well as daily VIP requests and special events
- Ensure orderliness and safety guidelines around the lobby and front door areas
- Project a professional manner with an emphasis on hospitality and guest service
- Maintain a clean, healthy, and safe working area
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
Requirements:
- Previous customer related experience required
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a variety of different work situations
- Ability to work on your own and as part of a team
- Knowledge of the local area
- 1 years experience in similar positions and customer service is preferred
- Preferably candidates who can speak Arabic Language
Skills Required
Opera Knowledge
Compensation & Benefits
- Basic Salary: KD 248 per month (approximately USD 808 per month)
- Accommodation: Provided
- Transportation: Provided
- Annual Paid Leave: Provided
- Employment Visa: Provided
- Flight Tickets: Provided
- Medical Insurance: Provided
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Job Detail
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Job IdJD1441163
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuwait, Kuwait
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EducationNot mentioned