R A M C O M P U T E R T E C H N O L O G Y WE\'RE HIRING! COMPUTER & PRINTER REPAIR TECHNICIAN JOB DESCRIPTION: The Technician position is a highly skilled technician level where the employee is capable of a full workload. The individual is responsible for the timely and cost-effective maintenance and repair of office product equipment (Desktop, Laptop & Printer) and for promoting and maintaining a high level of customer satisfaction with our service and products. The successful candidate must be able to successfu lly complete and possess the attached JD. RESPONSIBILITIES
Ability to troubleshoot and think independently.
Mechanical and electrical aptitude and demonstrated skills.
Knowledge of Basic Networking.
Computer and analytical skills.
Prior experience in the maintenance and repair of office equipment
Possess excellent customer service and communication skills.
Complete all administrative aspects of the job on time and error - free.
Provide accurate feedback with call close information, parts usage reporting and customer meter readings.
Analyze customer needs, recognize business opportunities, and influence sales volume growth.
Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive, and professional.
Must be able to problem-solve, conduct written and verbal communication, read and comprehend technical information.
High School Diploma a minimum, Electronics or ComputerAssociates Degree preferred.
Salary plus commission and benefits are based upon experience. The service vehicle is provided. To apply for this position, please submit a cover letter and resume REQUIREMENTS Bachelor\xe2\x80\x99s Degree in Information Technology, Computer Science or related field required Proven track record of maintaining IT structural integrity Knowledge of hardware technology and conce Job Types: Full-time, Permanent
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