Act as the primary point of contact for residents, owners, and service providers within assigned communities.
Address resident inquiries, concerns, and complaints in a timely and professional manner.
Coordinate with building management, facility teams, and third-party vendors to resolve maintenance and service issues.
Assist in the implementation of community policies, house rules, and guidelines.
Support the planning and execution of community events and engagement initiatives.
Maintain accurate records of resident interactions, service requests, and incident reports.
Prepare and circulate community updates, notices, and newsletters.
Collaborate with the Owners Association and relevant authorities to ensure regulatory compliance.
Conduct periodic site visits and inspections to monitor community standards and service quality.
Requirements:
Minimum
2-3 years
of experience in community management, owners associations, or building/facility management.
Fluent in Arabic
(spoken and written) - English proficiency also required.
Strong communication, interpersonal, and conflict resolution skills.
Ability to multitask, prioritize and remain calm under pressure.
Proficiency in MS Office; experience with CRM or property management software is a plus.
Knowledge of local regulations related to community/owners association management (if applicable).
Job Types: Full-time, Permanent
Pay: AED7,000.00 - AED10,000.00 per month
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