• Works with individuals and teams to develop and maintain platform and voice, aligned to team, business, and organizational objectives. Develops materials to develop, support, and enhance the voice and platform of one or more executives. Develops and implements editorial strategy and calendar to support platform and alignment to goals of the business and desired outcomes or objectives for the executive(s). Develops and deploys outbound channel strategy (e.g., Twitter).*
• Leads development, review, and editing of materials for internal and external communications including briefing materials, scripting/messaging for internal keynotes, presentations, media engagements, social media, and events. Drives the use of current and relevant templates and materials and the improvement of same. Builds on effectiveness of previously used materials. Drives interactive engagement where appropriate.*
• Develops materials, identifies issues and gaps in communication, and recommends courses of action to address urgent and emergent situations in a comprehensive and timely manner. Mentors others in how to approach and navigate urgent and emergent situations. Takes action to maintain global and holistic organizational perspective. Proactively identifies and includes relevant parties to ensure issues are addressed comprehensively across stakeholder groups. Advocates and creates visibility for issues. Anticipates potential scale of impact and takes strategic action accordingly.*
• Directs the work of the agency team as appropriate to identify and intentionally build productive working relationships with press and influencers, build trust and credibility in professional interactions, understand editorial requirements of influencers, and identify and build stories around key priorities. Shares best practices and mentors others in networking and relationship building. Understands and appropriately leverages editorial calendar of stakeholders. Proactively identifies and builds stories around key priorities. Advises internal partners on press approach and build trust through transparency and responsiveness that positively impacts relationships with press and influencers. Prepares spokespeople for press engagements. Develops external communications materials for influencers. Collaborates with communications colleagues to ensure consistency of One Microsoft messaging.*
• Leads strategy development internally for employee communications. Drives an over-arching cadence of communications and platforms for employees in a specific organization or geography to meet employee goals. Collaborates internally with others to create communications and develop platforms to inform and facilitate employee communications, including negotiating with collaborators to align on priorities. Ensures alignment to corporate employee communications focus areas around building confidence in Microsoft mission and strategy, accelerating culture change and celebrating employee pride and encouraging evangelism. Supports leader communications, including all-hands, SharePoint sites, organization emails, etc. Measures, plans, and informs team efforts by utilizing data and insights from internal surveys and feedback channels. Creates content and storytelling that is current and aligned with internal and external relevant corporate guidance (e.g., legal and policy regulations, financial). Drives the adoption and use of new technology and tools to help facilitate two-way dialogue between leaders and employees.

Qualifications