Job Description

Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You'll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry.
Job Title: Commercial Analyst - Middle East and Africa
Location: Dubai, United Arab Emirates. 4 days in the office, 1 day from home office
Department: Sales Acceleration
Reporting to: Sales Acceleration Lead
About Ebury
Ebury is a global fintech leader, specializing in international transaction services for businesses. We provide expertise and innovative solutions in foreign exchange, international payments, and risk management, helping businesses of all sizes thrive in the global marketplace.
About the Role
We are seeking a highly motivated and experienced Commercial Analyst to join our growing team in Dubai. This is a critical role that will play a key part in driving revenue growth and operational efficiency across our business in the Middle East and African regions.
Key Responsibilities:

• Revenue Optimisation: Work alongside the MD Middle East and Africa to develop and implement strategies to optimise revenue generation across all sales channels, including direct sales, partnerships, and online platforms
• Sales Process Improvement: Analyse and improve sales processes, identifying bottlenecks and implementing solutions to enhance efficiency and productivity
• Data Analysis & Reporting: Track and analyse key revenue metrics, providing insights and recommendations to senior management. Develop and maintain comprehensive reports and dashboards
• Forecasting & Planning: Contribute to revenue forecasting and planning processes, working closely with sales leadership to set targets and track progress
• Technology & Systems: Evaluate and implement new technologies and systems to support revenue operations, including CRM, sales automation, and data analytics tools
• Cross-functional Collaboration: Work closely with sales, marketing, finance, and product teams to ensure alignment and drive revenue growth initiatives
• Market Analysis: Conduct market research and analysis to identify trends, opportunities, and competitive dynamics in the Middle East and African regions

Qualifications & Experience:

• Bachelor's degree in Business, Economics, Finance, or a related field.
• 3+ years of experience in a revenue operations, sales operations, or similar role, preferably in the financial services or technology industry
• Proven track record of success in driving revenue growth and operational efficiency
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders
• Proficiency in CRM software (e.g., Salesforce) and data analytics tools
• Advanced Excel skills and experience with data visualisation tools

Benefits:

• Competitive salary and benefits package
• Opportunity to work in a fast-paced, dynamic environment
• Be part of a global fintech leader with ambitious growth plans
• Make a real impact on the business and contribute to its success
• Excellent career development opportunities

Join Ebury as a Commercial Analyst and contribute to our mission of driving revenue growth and optimising sales performance. With your analytical expertise and strategic mindset, you will have a direct impact on the success of our sales team and overall business growth.
About Us
Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.
Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family.
Hard work pays off: in 2019, Ebury received a 350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.
None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.
At Ebury, we're committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We're proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women's Network, LGBTQIA+ Network, and Veterans Network. These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams.
We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.
Please submit your application on the careers website directly, uploading your CV / resume in English.

Skills Required