Job Description

WELCOME TO BASF CHEMETALL

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BASF Chemetall is a global leader in surface treatment technologies and part of the BASF Group. Our Abu Dhabi location serves as a key center for supporting customers across the Middle East, delivering innovative chemical solutions for industries like automotive, aerospace, and metal processing.

WHAT YOU CAN EXPECT

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Implement business development strategies for Surface Treatment in the Middle East Collaboration on internal projects in the framework of the overall strategic road map of the company Responsible for sales in the designated territories and/or segments across GCC countries Responsible for the commercial management of customers and customer projects in the UAE sales region Key target is to increase market share in Surface Treatment market segments within the assigned territory Ensure the continuous development and improvement of the indirect channels' partners / distributors, short-mid and long-term focus Price and margin management to achieve business targets and management of customer contracts Conscious decisions during negotiations to win or retain a customer Evaluation of end-customer requirements prior the solution set-up Preparation of offers and market observation as well as carrying out market and competition analyses including contract management Aligning customer expectations and supply chain stock / position to ensure timely supplies to customers Commercial interface to Segment and Regional Marketing Management EMEA & SA After acquisition of the customer, provide after sales support (techno-commercial) to have a repeat business Collaboration to reduce overdues and optimize inventory value Steers and maintains contract databases, draws up reports, meeting minutes and action plans. Comply with the reporting timetables.

KPIs

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cCM1 Margin growth Revenue Growth: Measure the increase in sales revenue over a specific period Project pipeline. Number and quality of initiated activities. Maintain good spread of projects in various stages of completion. Customer Acquisition: Track the number of new customers acquired within a given timeframe Lead Conversion Rate: Evaluate the percentage of leads that are converted into actual sales Sales Cycle Length: Measure the average time it takes to close a sale from the initial contact to the final purchase Customer Satisfaction: Feedback from customers on Troubleshooting and problem solving

Technical, Professional Knowledge & Skills:

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Strong entrepreneurial drive and sales hunter personality Relationship management and negotiation skills Project and Conflict Management Skills with external and internal interfaces Presentation and proactive communication at all levels of seniority and departments Ability to work and adapt to a multi-cultural work environment Interpersonal collaboration skills to work in complex and virtual teams

IT and Language Skills

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Microsoft Office advanced user skills (i.e. Powerpoint, Excel, Word, Outlook) SAP or Salesforce user skills is an advantage Good command on Arabic (preferably Native) and English Hindi, Malayan or German language are an advantage

WHAT YOU OFFER

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Experience of minimum 5 years in sales of that 3 years in Surface Treatment or coatings, ideally in the Middle East Experience in Metal Working Fluids, can coating or plastic recycling is an advantage Commercial background on sales and/or business development within passion to learn and grow. International experience is an advantage High willingness to travel in the Middle East

Diversity is our greatest strength!

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Become a part of our success and develop the future with us - in a global team that embraces inclusion and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.