Monitor accounts to identify outstanding debts
Contact customers via phone, email, or mail to pursue payment on overdue invoices
Negotiate repayment plans and payment arrangements
Update account status and collection efforts in internal systems
Resolve customer billing disputes and inquiries in a professional manner
Work closely with the accounting and sales departments to verify account information
Prepare and present reports on collection activity and outstanding accounts
Recommend accounts for escalation or legal action if necessary
Requirements:
Valid driving license
One year experience as a Collection Specialist or similar role
Proficient in MS Office ( Plus point if any experience with accounting software )
Key Competencies:
Strong organizational and time management skills
Ability to handle confidential information with integrity
Calm and professional demeanor under pressure
Problem-solving skills and persistence
Job Types: Full-time, Permanent
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