Responsibilities:
Call, email, or send letters to customers who owe money.
Remind them of their overdue payments.
Discuss and agree on payment arrangements with customers.
Offer flexible solutions (installments, deadlines, etc.).
Track overdue accounts using internal systems.
Update records after every communication or payment.
Listen to customer concerns and try to resolve any billing issues.
Work with other departments if needed (e.g., sales or billing teams).
Prepare daily or weekly reports on collections progress.
Highlight difficult accounts or high-risk debtors to management.
Ensure all collection activities follow legal and company guidelines.
Escalate accounts for legal action if necessary (only after all efforts).
Job Types: Full-time, Permanent
Pay: AED7,000.00 - AED8,000.00 per month
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