Job Description

Company : Lawgical Group

Position : Collection Officer_Arabic

Job Type : Full Time

Location : Lawgical Group, Office 1602 , Al Moosa Tower 2, Sheikh Zayed Road,

Dubai, UAE

Vacancy : 1

Job Overview:

The Collection Officer is responsible for managing overdue accounts, contacting customers, and ensuring timely payment. This role involves negotiating payment plans, maintaining customer relationships, and ensuring compliance with debt collection laws and company policies.

Key Responsibilities:

Contact customers via phone, email, or written communication to collect overdue payments.

Negotiate payment terms and develop suitable repayment plans based on customer financial situations.

Maintain accurate records of customer interactions, payment arrangements, and collection progress.

Ensure compliance with all debt collection laws and regulations, also the company procedures.

Prepare and submit regular reports on collection activities and account status.

Provide excellent customer service, addressing inquiries, resolving disputes, and maintaining professional relationships.

Work toward meeting individual and team collection targets.

Qualifications:

2 - 4 years of UAE experience in B2B collections, debt recovery or a similar role within a collection agency.

Strong negotiation and writing skills with the ability to handle challenging situations with tact and diplomacy.

Excellent communication and interpersonal skills.

Knowledge of debt collection laws and best practices.

Ability to work independently and as part of a team in a fast-paced environment.

Proficiency in Microsoft Office and CRM/collection systems.

Educational Qualification - Bachelor's degree.

Proficiency in both Arabic and English is mandatory.

Immediate joiners are preferred

Only candidates with relevant experience will be considered.

Interested candidates please share your updated CV to hr@lawgicalgroup.com with subject line - Collection Officer_Name of applicant .

Job Type: Full-time

Application Question(s):

* UAE experience in b2b Debt Collection