Follow up on outstanding customer invoices to ensure timely collections.
Monitor accounts receivable aging reports and prioritize collection efforts.
Reconcile customer accounts to resolve discrepancies or disputes.
Customer Communication
Communicate with clients (corporate and individual) via phone, email, and in-person visits regarding overdue payments.
Provide invoices, statements, and supporting documents to customers as needed.
Address client queries professionally and escalate complex issues to the finance manager.
Credit Control
Monitor credit limits and payment terms assigned to customers.
Coordinate with the sales and credit control teams to block or release customers based on payment behavior.
Documentation & Reporting
Maintain accurate records of collection efforts and payment commitments.
Generate weekly and monthly reports on collection performance and overdue accounts.
Update customer payment history and remarks in the accounting or ERP system.
Cash & Payment Handling
Follow up on bounced cheques, post-dated cheques (PDCs), and online payments.
Ensure proper allocation of payments against relevant invoices.
Deposit collected payments in coordination with the accounts team and ensure acknowledgment receipts are issued.
Legal & Recovery Coordination
Coordinate with legal or collection agencies for recovery of long-overdue or disputed payments.
Prepare documentation and assist in legal procedures if required.
Compliance & Policy Adherence
Ensure all collection processes follow company policy, UAE laws, and privacy regulations.
Assist in audits and provide required documentation related to receivables and collection activities.
ERP/Software Usage
Update and track collections in accounting software or CRM systems (e.g., Oracle, SAP, Tally, Rent Centric).
Generate reports and dashboards for management review.
Skills & Qualifications:
Minimum 2-4 years experience in collections or accounts receivable (preferably in car rental or automotive).
Strong knowledge of UAE credit terms, VAT regulations, and commercial practices.
Excellent negotiation, communication, and interpersonal skills.
Proficiency in Microsoft Excel and accounting/ERP software.
Job Type: Full-time
Pay: AED3,000.00 - AED5,000.00 per month
Application Deadline: 23/07/2025
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