In conjunction with the Director of Sales and Marketing, this position is responsible for maximising rooms / F&B from a defined account base. Proactively uncovering new prospects and maximising conversion of business in line with Hotel budgetary goals. This position is considered to be the junior account handler within the Sales structure, and therefore requires a high degree of self-motivation and the ability to work unsupervised using own initiative. This position is responsible for the management of sales accounts, and is not responsible for the day to day management of the sales team. Representing The First Group Hospitality division, promoting the quality image of the company at every opportunity.



Duties and Responsibilities

Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum yield in line with budgetary objectives. Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is executed in a timely manner.

Proactively prospecting new accounts for 4 properties including Wyndham Marina, Tryp by Wyndham Barsha Heights, The First Collection JVC and The First Collection Business Bay.

Take personal responsibility to ensure that Opera systems are maintained and that the system is utilized to its full capacity. Maintain up-to-date activity and rate information for each account. To understand and be in a position to action any group and events enquiries and ensure accurate hand over and follow up to Events Team.

To attend any trade fairs, ensuring that that the quality image of our Hotels is portrayed, and that every opportunity is taken to promote the cluster.

To take personal responsibility for understanding the Marketing plan and the required budgetary guidelines of the Hotels, to enable empowered decisions in all rate negotiations.

Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.

To take responsibility for the compilation and execution of quarterly sales action plans as agreed with Director of Sales. Communicate any obstacles to completing action plans to DOS.

To arrange and manage familiarization and educational trips in line with business needs.

Desired Skill & Expertise

Drivers license & Russian language

The First Group