Job Description

Company Description
Join us at Accor and become a Heartist, letting your heart guide you into a world pulsing with passion.
Our promise: Hospitality is a work of the heart.

We are seeking a dynamic and results-driven Cluster Director of Sales to join our prestigious hospitality group in Dubai, United Arab Emirates - Accor Shared Services. This key leadership role will be responsible for driving sales strategies and revenue growth across multiple properties in the region.

• Develop and implement comprehensive sales strategies to maximize revenue across all properties within the cluster
• Lead and mentor a high-performing sales team, fostering a culture of excellence and continuous improvement
• Analyze market trends and competitive landscape to identify new business opportunities and optimize pricing strategies
• Collaborate with property General Managers and corporate leadership to align sales initiatives with overall business objectives
• Establish and maintain strong relationships with key clients, partners, and stakeholders
• Oversee the creation and execution of innovative sales and marketing campaigns
• Monitor and evaluate sales performance, adjusting strategies as needed to ensure targets are met or exceeded
• Manage budgets, forecasts, and reporting for the sales department across the cluster
• Drive MICE business growth through strategic partnerships and targeted initiatives
• Ensure consistent brand standards and guest experience across all properties

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field; MBA or advanced degree preferred
• 10+ years of progressive sales experience in the hospitality or related industry
• Minimum 5 years in a senior sales leadership role, preferably in a multi-property or regional capacity
• Proven track record of achieving and exceeding sales targets in luxury market segments
• Strong understanding of the hospitality industry, particularly in the Middle East region
• Expertise in MICE (Meetings, Incentives, Conferences, and Exhibitions) sales
• Exceptional strategic planning and revenue management skills
• Outstanding leadership abilities with experience in managing and developing high-performing teams
• Advanced negotiation and client relationship management skills
• Proficiency in market analysis, budgeting, and forecasting
• Excellent communication and presentation skills
• Proficient in CRM software and other relevant sales tools
• Ability to travel frequently within the cluster region
• Fluency in English; additional languages beneficial

Skills Required