Clinical Support Assistant

Al Ain, Abu Dhabi, United Arab Emirates

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Job Category: Administration
:
ROLES & RESPONSIBILITIES FOR CLINICAL SUPPORT ASSISTANT

Assisting with sick leave notes, regulatory reporting and medical reports.
Assisting with investigation requests.
Coordinating departmental OPD procedure scheduling.
Compiling, submitting and following up on insurance approvals.
Coordinating inter-departmental referrals and follow-up.
Arranging cross referrals.
Coordinating departmental OT lists.
Managing Consumables (Store).
Adhere to all safety, health, and infection control procedures.
Maintain awareness of and comply with, the NMC Policies and Procedures
Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required
Understand Uphold the regulatory and accreditation standards and which of them apply to their daily working practice

Responsibilities:
ROLES & RESPONSIBILITIES FOR CLINICAL SUPPORT ASSISTANT

Assisting with sick leave notes, regulatory reporting and medical reports.
Assisting with investigation requests.
Coordinating departmental OPD procedure scheduling.
Compiling, submitting and following up on insurance approvals.
Coordinating inter-departmental referrals and follow-up.
Arranging cross referrals.
Coordinating departmental OT lists.
Managing Consumables (Store).
Adhere to all safety, health, and infection control procedures.
Maintain awareness of and comply with, the NMC Policies and Procedures
Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required
Understand Uphold the regulatory and accreditation standards and which of them apply to their daily working practice

E
Qualifications:
Education and Certification

High school diploma or equivalent (some employers may require additional certification or training).

Knowledge and Skills

Knowledge of basic clinical procedures and healthcare practices.
Ability to use medical equipment and understand safety protocols.
Strong communication skills for interacting with patients, families, and healthcare staff.
Organizational skills for managing records and scheduling appointments.
Attention to detail and the ability to follow clinical instructions accurately.
Basic IT skills for handling medical software and patient databases.
Physical stamina for assisting with patient care and clinical tasks.

Experience

1 year experience in relevant role of healthcare experience in UAE will be an advantage

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