Job Description

Key Responsibilities:

Greet and assist patients and visitors in a friendly and professional manner Answer incoming phone calls and respond to inquiries efficiently. Schedule and manage patient appointments using the clinic's system. Register new patients, update existing patient records, and verify insurance details. Collect consultation fees and issue receipts as per clinic procedures. Coordinate with doctors, nurses, and other staff to ensure smooth patient flow. Maintain the cleanliness and organization of the reception area. Handle patient complaints or requests politely and escalate if necessary. Ensure compliance with DHA/MOH guidelines and data privacy standards. Assist with daily administrative tasks as assigned by management.

Requirements:

Language:

Fluent in

Arabic and English

Education:

High school diploma or higher; diploma in administration or customer service preferred.

Experience:

Minimum

1-2 years

of experience in a medical clinic, hospital, or healthcare setting.

Skills:

Strong communication and interpersonal skills Proficient in MS Office and clinic management software Well-organized and detail-oriented Presentable and professional appearance Ability to handle multiple tasks under pressure
Job Type: Full-time