Job Description

Job Title:

Clinic Manager - Healthcare (Sharjah - Rolla)

Location:

Sharjah - Rolla STREET, UAE

Employment Type:

Full-Time | Immediate Joining Preferred

Job Summary:

We are looking for an experienced and result-oriented

Clinic Manager

to handle

end-to-end clinic operations and business development

for a busy medical center in

Sharjah (Rolla)

. The candidate will be fully responsible for

daily operations, staff management, patient experience, revenue growth, compliance, and marketing execution

.
This role requires

24x7 responsibility mindset

, strong leadership, and hands-on involvement.

Key Responsibilities:1. Day-to-Day Clinic Operations

Ensure smooth daily functioning of OPD, pharmacy, lab coordination, and reception Monitor patient flow, waiting time, and service quality Supervise front office, nurses, doctors, and support staff Handle duty rosters, attendance, leave planning, and staff discipline Resolve patient complaints and escalations professionally Ensure clinic readiness at all times (staffing, consumables, cleanliness)

2. Staff & HR Management

Manage receptionists, nurses, doctors, PRO/support staff Conduct daily briefing and weekly performance reviews Ensure staff follows SOPs, dress code, and professional conduct Coordinate onboarding, training, and basic HR documentation Motivate staff to achieve patient and revenue targets Maintain staff retention and team morale

3. Business Development & Revenue Growth

Increase daily OPD footfall and overall clinic revenue Execute local marketing activities (offers, packages, tie-ups) Coordinate digital leads (Facebook, WhatsApp, walk-ins, referrals) Build relationships with nearby companies, hotels, labor camps, and corporates Track daily collections, discounts, and conversions Suggest new services, packages, and promotional strategies

4. Sales & Front Office Management

Ensure strong conversion of enquiries to consultations Monitor receptionist call handling, follow-ups, and lead closure Maintain patient database and repeat-visit strategy Ensure proper billing, cash handling, and daily reports Minimize revenue leakage and improve collection efficiency

5. Compliance & Coordination

Ensure compliance with MOH / local health authority guidelines Coordinate with management for audits, inspections, and renewals Maintain basic records, licenses, and operational documentation Liaise with vendors, labs, pharmacies, and service providers

6. Reporting & Accountability

Prepare and submit daily, weekly, and monthly reports OPD count Revenue & collections Expenses Staff performance Take ownership of clinic performance and outcomes Be available and responsive for operational issues

24x7

Required Skills & Qualifications:

Minimum 1-5 years experience

as Clinic Manager in UAE healthcare

Previous healthcare clinic experience is mandatory

Hindi speaking is compulsory

Strong leadership, problem-solving, and communication skills Hands-on attitude - not a desk-only role Ability to work under pressure and handle multi-tasking Knowledge of UAE healthcare operations and patient handling

Work Ethic & Expectations:

Must take

full ownership

of clinic operations

24x7 responsibility mindset

(emergency availability when required) Result-oriented with focus on growth and stability Loyal, honest, and long-term association preferred

Salary & Benefits:

Salary:

Competitive (Based on Experience)

Performance-based incentives Growth opportunity in a multi-unit healthcare group

How to Apply:

Interested candidates with

relevant UAE healthcare experience

may apply on Indeed share CV

Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month