oversees the daily operations, staff, and client experience of a cosmetic or medical aesthetics clinic. Their role blends business management, compliance, and customer service, ensuring the clinic runs efficiently and profitably while maintaining high standards of safety and care.
Here's a breakdown of the
key responsibilities
:
Operational Management
Oversee day-to-day clinic operations, ensuring smooth workflow and excellent service delivery.
Manage appointment scheduling, clinic supplies, and facility maintenance.
Implement and maintain operational policies, procedures, and standards.
Coordinate between medical professionals (e.g., doctors, nurses, aestheticians) and administrative staff.
Staff Management
Recruit, train, and supervise clinic staff, including receptionists, aestheticians, and support personnel.
Conduct performance reviews and ensure ongoing staff development.
Create staff schedules and manage attendance and leave.
Foster a positive and professional workplace culture.
Business & Financial Oversight
Monitor clinic budgets, revenues, and expenses.
Manage stock levels and purchasing of skincare products, injectables, and consumables.
Analyze performance metrics (sales, bookings, client retention) to identify areas for growth.
Develop and implement strategies to achieve financial targets.
Client Relations & Experience
Ensure an exceptional client experience from booking to treatment follow-up.
Handle client inquiries, feedback, and complaints professionally.
Uphold confidentiality and ethical standards in client care.
Promote a welcoming, clean, and safe clinic environment.
Marketing & Business Development
Collaborate with marketing teams to promote treatments, special offers, and loyalty programs.
Support digital marketing efforts, including social media, online reviews, and branding.
Build partnerships with suppliers, influencers, and other local businesses.
Identify opportunities for new services, technologies, and products.
Compliance & Quality Assurance
Ensure compliance with healthcare regulations, data protection laws, and health & safety standards.
Maintain accurate client records and treatment documentation.
Conduct internal audits and prepare for inspections from regulatory bodies.
Stay updated on industry trends, legal requirements, and best practices.
Strategic Planning
Contribute to the clinic's growth strategy and service development.
Evaluate market trends and competitor activity.
Support the implementation of new technologies, systems, and treatment offerings.
Must have 10 years of experience in Managing Aesthetics Clinic here in UAE.
Must speak Arabic and English Fluently.
Please apply only if your have the above experience and knowledge.
Thank you
Job Type: Full-time
Pay: AED30,000.00 - AED40,000.00 per month
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