Job Description

About the Role

We are seeking an experienced

Clinic/Operations Manager

to oversee the end-to-end operations of our

Healthcare Center and in-house Pharmacy

in Abu Dhabi. The role is critical in ensuring

DOH compliance

, operational efficiency, financial discipline, and seamless coordination between clinical, pharmacy, and administrative teams.

This position requires a

hands-on leader

with strong healthcare operations experience--not just administrative oversight.

Key Responsibilities

Clinic & Pharmacy Operations

Oversee daily operations of the healthcare center and pharmacy Implement and monitor SOPs across clinical, admin, and pharmacy functions Ensure smooth patient flow and pharmacy service delivery Coordinate between doctors, nurses, pharmacists, and admin teams

Regulatory & Compliance (DOH Abu Dhabi)

Ensure full compliance with DOH regulations and inspection readiness Manage licensing, documentation, audits, and corrective action plans Maintain operational policies, SOPs, and compliance records

Financial & Insurance Oversight

Monitor operational costs and identify cost-saving opportunities Oversee insurance claims coordination and rejection reduction Support revenue optimization without compromising clinical integrity

People Management

Supervise administrative and operational staff Manage rosters, attendance, performance reviews, and training Foster accountability, discipline, and teamwork

Vendor & Stakeholder Management

Coordinate with suppliers, service vendors, insurers, and regulators Ensure timely procurement and inventory availability

Skills and Qualifications:

Bachelor's degree in Healthcare Administration, Business Administration, or related field Minimum

3-5 years of healthcare operations experience

Strong knowledge of

DOH Abu Dhabi healthcare regulations and Insurance Empanelment Processes

Familiarity with healthcare/pharmacy software, ERP Systems, inventory management tools Experience overseeing

clinic and pharmacy operations

preferred Strong operational, financial, multitasking and leadership skills Excellent communication, stakeholder management, and conflict resolution skills Proficiency in healthcare systems, EMRs, and reporting tools Ability to analyze date and implement performance improvements Strong understanding of UAE labor laws, compliance, and licensing processes
Job Type: Full-time

Pay: From AED1.00 per month