Clinic Coordinator

Abu Dhabi, United Arab Emirates

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Core Duties and Responsibilities:

Support care delivery to patients
Medical Centre Operation coordination
Communicate and provide resources to patients and caregivers about patient\xe2\x80\x99s conditions and treatment requirements
Recognise and appropriately manage challenging behaviors of patients and caregivers
Liaise and follow through with patients and all health and social care providers to keep everyone informed and updated
Organize patient information for efficient data transfer to relevant internal staff and external providers
Receive and collate information from new, existing, and transfer patients
Liaise with other providers to ensure patients at risk are monitored adequately
Conduct checks on data input to ensure quality and consistency
Generate reports for population health management
Coordinate among multidisciplinary teams in the provider\xe2\x80\x99s setting
Liaise with clinical and non-clinical staff for effective patient management
Organize and manage minutes of internal meetings as needed
Follow-up and tracking of preventive screening results to ensure the timeliness and completeness of follow-up as specifications and care-pathway

Key Interactions:
Internal Interactions:

Clinical lead
Physicians within the facility
Administrative within the facility
Other clinically trained personnel such as pharmacists, technicians, physiotherapists, nurses, etc.

External Interactions:

Other healthcare providers
Service providers such as rehabilitation centers, home care facilities, dialysis centers, outpatient pharmacies, etc. - Social care services are provided by psychologists, behavioral analysts, social workers, counselors, etc.
Voluntary services Patients and their family members/caregivers

Reporting:

Preferred Qualifications:

Diploma or equivalent certificate in Health-related fields (e.g., Health Care Administration, Public Health, Health Education), Social Sciences or Business Administration
Bachelor\xe2\x80\x99s degree in Health-related fields (e.g., Health Care Administration, Public Health, Health Education), Social Sciences, or Business Administration

Preferred Experience:

Minimum 2 years of experience at a healthcare provider (e.g., hospital, outpatient clinic) or with a healthcare professional
Medical center operation and coordination
Quality experience in JAWDA, TASNEEF KPIs
Experience in administrative duties and use of databases
Experience in primary care services (such as chronic disease management, and preventive services)
Knowledge of medical terminology

Note: Experience requirements are flexible if appropriate education and training are met.

Skill Set and Attributes:

Excellent verbal and written communication skills in English and Arabic
Strong organizational and documentation skills and attention to detail
Strong critical thinking and problem-solving skills
Proficiency in the use of common word processing, presentation, spreadsheet, and email tools
Data analysis and management skills

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