Client Support Manager

Abu Dhabi, AZ, AE, United Arab Emirates

Job Description

Roles and Responsibilities



Develop and maintain strong relationships with existing and potential clients to promote the company's forex products and services. Identify clients' currency exchange requirements and provide suitable forex solutions to meet their needs. Handle inquiries related to foreign exchange, remittances, and currency transfers efficiently and accurately. Generate new business opportunities through networking, client referrals, and market research. Provide clients with daily updates on exchange rates, market trends, and foreign currency regulations. Ensure all forex transactions comply with regulatory and company policies, including AML and KYC guidelines. Coordinate with internal departments such as operations, compliance, and treasury to ensure smooth transaction processing. Maintain accurate client records, transaction details, and sales reports for management review. Achieve assigned sales and revenue targets through active client acquisition and retention strategies. Resolve client issues promptly, ensuring high levels of customer satisfaction and loyalty. Stay updated on global economic trends and currency movements to provide informed guidance to clients. Participate in marketing campaigns, seminars, and business events to promote forex services.
Job Type: Full-time

Pay: Up to AED6,000.00 per month

Experience:

Forex Trading - Sales: 2 years (Required)
Language:

Malayalam (fluent) (Required) Hindi (fluent) (Required)
Location:

* Abu Dhabi (Required)

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Job Detail

  • Job Id
    JD2124235
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, AZ, AE, United Arab Emirates
  • Education
    Not mentioned