Job Description

Client Relations Officer and Administrative Assistant (Bilingual)

Represent the company in client meetings, presenting company services professionally and maintaining strong business relationships.

Act as the primary point of contact for client inquiries, concerns, and requests, ensuring timely resolution and customer satisfaction.

Prepare, review, and process client contracts, ensuring accuracy, compliance, and proper documentation.

Coordinate with internal departments to ensure smooth execution of agreements, projects, and service delivery.

Draft business correspondence, reports, meeting minutes, and official communications for clients and management.

Maintain updated client records, contract files, and communication logs for reference and audit purposes.

Follow up with clients on proposals, contract renewals, and pending documentation to support business continuity.

Assist management in meetings by preparing presentations, agendas, and providing key updates on client accounts.

Support administrative operations, including scheduling, filing, documentation, and report preparation.

Monitor office supplies, coordinate with vendors, and support day-to-day administrative operations.

Facilitate communication between departments to support workflow efficiency.

Support special projects, events, and other administrative tasks as required.

Skills & Competencies:

Strong organizational and time management skills.

Excellent communication and interpersonal abilities.

Attention to detail and accuracy in documentation.

Professional demeanor and ability to represent the company in client interactions.

Proficient in Microsoft Office Suite, email, and office management tools.

Job Type: Full-time