Idenfo is redefining how the world fights financial crime. We deliver next-gen KYC, AML, and digital onboarding solutions for banks, FinTechs, and regulated businesses. Powered by AI, biometrics, and real-time compliance screening, our SaaS platform makes onboarding faster, smarter, and fraud-proof, all while keeping customer journeys seamless.
About the Role
We are looking for a dynamic and detail-oriented
Client Outreach Associate
to support our lead generation and business development efforts across multiple regions. This role will play a key part in identifying prospects, executing outreach campaigns, and driving engagement with potential clients.
Key Responsibilities
Generate and organize leads with a focus on DNFBP companies (real estate, gold, audit firms, etc.).
Manage and maintain lead data in
Pipedrive CRM
ensuring accuracy, tagging, and deduplication.
Conduct market research to expand and enrich lead databases.
Execute targeted
email outreach campaigns
and track engagement (opens, clicks, responses).
Make initial sales calls, qualify leads, and schedule product demos.
Collaborate with the sales and marketing teams for smooth lead handover and campaign execution.
Maintain clear records of lead progress and share daily activity updates.
Communicate professionally in English (written & spoken) with prospects and internal teams.
Qualifications & Experience
Bachelors degree in Business or a related field (or equivalent experience).
01 year of experience in sales, consulting, or business development.
Strong written and verbal communication skills in English (additional languages such as French, Arabic, Dutch, or German preferred).
Ability to research, organize, and manage multiple tasks effectively.
Proficient in Microsoft Office Suite; CRM experience (e.g., Pipedrive, Apollo, LinkedIn Sales Navigator, CRM/Automation Tools) is a plus.
Culture at Idenfo
We thrive in a fast-paced, innovative environment built on
collaboration, adaptability, and continuous growth
. Our culture values initiative, ownership, and a strong customer-first mindset.
Why Join Us
At Idenfo, you'll work with a diverse and passionate team committed to making an impact. We recognize and reward talent, encourage fresh ideas, and empower our people to shape the future of compliance solutions.
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