Client Lead Oman

Dubai, United Arab Emirates

Job Description

Our Vision:
Our vision is to inspire brands and people to impact the world. To create big ideas that make a significant contribution to the planet, society, and the bottom line. We believe in today\'s world this is the best way for our clients to achieve sustainable growth.
We achieve this by breaking down the barriers that restrict talent and ideas, we call this Borderless Creativity.
Which is why our teams work fluidly across 5 capabilities Advertising, Experience, PR, Consulting and Health . This allows us to not only operate but innovate at the intersection of capabilities and talent. We believe impact and magic lies at this intersection. Ogilvy scales this by seamlessly connecting and accessing the deep cultural expertise of 132 offices in 83 countries.
Our mission: We inspire brands and people to impact the world How we do it : We innovate and operate at the intersection of people and capabilities What we do: Borderless creativity
Today, Ogilvy is recognized as the world\'s leading creative agency. We are also one of the most effective networks globally.
About Memac Ogilvy:
Memac Ogilvy is one of the leading creative networks in MENA with its flagship office in the UAE and a strong local footprint in the GCC and North Africa. It is part of the formidable worldwide WPP & Ogilvy network. It\'s the only truly integrated comms network \xe2\x80\x93 with Consulting, Advertising- Brand & Content, PR, Experience & Health under 1 P&L and under single leadership. Memac Ogilvy is the most integrated modern creative and effective partner for client growth in MENA. We inspire brands and people to impact the world. We deliver on this by combining expert and new capabilities for modern marketing solutions, with solid project management expertise for agile and effective delivery as well as a thorough and passionate People agenda. The agency is the most awarded Middle Eastern agency in Cannes as well as a big winner at the local award show Lynx. It counts around 500 staff members.
What we\'re looking for: We\'re on the hunt for a Client Servicing Director to be based in Oman, and lead one of our biggest clients. Our CSD\'s are exceptionally strong modern marketers who are \'in it to win it\'. They have great hunting instincts and know when to bring in the experts to help close the deal. They typically act as regional managers of one large and/or multiple smaller Integrated global accounts, or manage several local or regional integrated accounts that account for $5-20MM in revenue. They possess C-Suite gravitas and are trusted advisors and partners to our most senior clients. They are agency hunters/opportunists who drive client business results, as well as our Agency share of wallet. Importantly, they act as Ogilvy brand advocates, and champion our brand to clients, employees and candidates alike. They are exceptional leaders of teams and inspire others to act courageously.
To Succeed in This Role, You Need To:
  • Managing one large regional/global Integrated client and/or a portfolio of clients\' worth $5-20MM in revenue
  • Constantly hunting for organic new business growth
  • Nurturing and growing key senior client relationships by being a trusted advisor to senior client management and working as an objective insider and advocate for the entire client organization.
  • Leading client thinking on strategy development and providing targeted, actionable insights
  • Understanding the agency business model and identifying and utilizing all Agency resources to produce exceptional results for the client.
  • Partnering with discipline and capability leads to ensure delivery to the highest level.
  • Managing client P&L, business growth and an operating target margin of 60%
  • Keeping your eye on client satisfaction metrics and associated performance measures.
  • Generating ideas and actions that produce tangible business results.
  • Partnering with PM Director\'s to ensure appropriate resources are available to drive client growth
  • Managing integrated agency teams of 10-15+, inspiring and motivating action across departments and disciplines; fostering teamwork.
  • Attracting and retaining core talent and managing others to their maximum potential; developing and maintaining high levels of team effectiveness and satisfaction (target below 20% attrition)
  • Working closely with The People Team on performance reviews and goal setting for your team; setting aggressive yet achievable performance goals for self and others.
  • Cultivating an atmosphere that embraces diversity and inclusion within the team and agency.
  • 11-14 years advertising agency experience, including 7+ years of supervisory experience.
  • Digitally fluent, with an understanding of the complex, fragmented media landscape
  • Deep and thorough understanding of Ogilvy\'s portfolio, using all available disciplines and capabilities to drive client growth, with a target of 3-5% annually
  • Strong business & financial acumen
  • An appreciation for how great work gets done and the gatekeeper who ensures creative excellence/output
  • Strong communicator
  • Exemplary leader who is living Ogilvy\'s core values
  • Strong networker of both internal and external talent
  • Authentically passionate about the work, your team and our business
  • A calculated risk taker

Memac Ogilvy inspires brands and people to impact the world. We exist to create iconic, culture-changing, value-driven ideas for our clients. Borderless Creativity is our lifeblood. We operate, innovate, and create at the intersection of our talented people, across advertising disciplines such as strategic thinking and distinctive idea creation, through a social-first approach \xe2\x80\x94 alongside our wider Memac Ogilvy family of Advertising, Experience, Health, Consulting and PR. Never have there been more opportunities available to communicate incredible ideas, impact culture, and influence consumer behavior. Paid advertising is a consistent, regular and controllable way of getting a business and brand\'s core message in front of consumers in a way that no other medium can. Creativity is our greatest differentiator as we transcend the status quo and shift culture.
How We\'ll Support You

Memac Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We\'ll empower you with the tools you\'ll need to succeed. We\'ll give you the autonomy to seek out new paths and better ways of doing things. We\'ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we\'ll provide opportunities for you to do work of which you\'ll be proud, with people you\'ll be proud to call your teammates.
Ogilvy is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

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Job Detail

  • Job Id
    JD1525412
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned