The Client Coordinator acts as a key point of contact between the company and its clients, ensuring smooth communication, timely coordination, and high levels of client satisfaction. The role involves handling client queries, coordinating internal teams, maintaining client records, and supporting day-to-day client service operations.
Key Responsibilities:
Serve as the primary point of contact for assigned clients
Coordinate with internal departments to ensure timely delivery of services
Handle client inquiries, requests, and follow-ups professionally
Maintain accurate client records, documentation, and reports
Schedule meetings, calls, and appointments with clients
Track client requirements and ensure commitments are met
Assist in onboarding new clients and explaining company processes
Prepare and share regular status updates and reports with clients
Resolve client issues or escalate them to the appropriate team when required
Ensure compliance with company policies and service standards
Required Skills & Qualifications:
Bachelor's degree in Business Administration or related field
Proven experience in client handling or coordination roles
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficiency in MS Office (Word, Excel, Outlook)
Ability to work independently and in a team environment
Customer-oriented attitude with problem-solving skills
Job Type: Full-time
Work Location: In person
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