:

Claims Assessor

Dubai

Hybrid Working Options

Full time (40hrs pw)

We consider all types of flexibility, including locations, hours and working patterns.

We make health happen

Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.

Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.

You\xe2\x80\x99ll help us make health happen by:

• Making customer focused actions based on effective decision-making skills. Including excellent internal customer service, with continuous contribution given towards achieving individual, team and department goals and objectives.
• Providing excellent customer service for our members.
• Inputting claims into the computer system with a high degree of accuracy.
• Actioning any claim related query in line with Bupa Global policy and style.
• Obtaining all necessary information on claims for the purpose of complete processing, including liaison with internal departments, using the following methods: telephone or e-mail. This may also include gaining information to research further details required to assess a claim.

Key Skills needed for this role:

• An experience in the local market is a must.
• Experience with reimbursement claims
• Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.
• Experience in a position with a medical background
• A track record of achieving and exceeding productivity and quality targets
• Highly customer focussed

Bupa

We\xe2\x80\x99re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose \xe2\x80\x93 helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to \xe2\x80\x9cBe you at Bupa\xe2\x80\x9d, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That\xe2\x80\x99s why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We\xe2\x80\x99ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type: Full time

Job Area:

Locations: Dubai - OIC

Bupa