Job Description

Position:Citrix Sales Program Analyst

: ArrowaEUR(TM)s enterprise computing solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to the worldaEUR(TM)s leading technology manufacturers and their channel partners that serve commercial and government markets.

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Summary: Arrow Electronics is looking for a Citrix Sales Program Analyst to join our team in Casablanca! This position will support the growth, optimization, and day-to-day operations of the Citrix partner program. The role is ideal for a detail oriented, analytical professional who is passionate about process improvement and leveraging data to enhance partner engagement and program performance.

Key Responsibilities

Program Support & Coordination

Assist in the administration and execution of the partner programs

Maintain up to date partner records and performance data in the CRM and program management tools

Data Analysis & Reporting

Gather, track, and analyze partner performance metrics against program KPIaEUR(TM)s

Create regular reports and dashboards for internal stakeholders to support strategic decision making

Identify trends, gaps, and opportunities to improve partner engagement and sales performance

Relationship Management

Serve as first point of contact for partner inquiries, escalating issues as appropriate

Collaborate with internal teams (sales/marketing/operations/product) to ensure partners have the resources necessary for success

Process & Program Improvement

Research industry trends, competitor programs, and best practices to recommend enhancements

Contribute to documentation and training materials for both internal teams and partners

Preferred skills/experience

Strong analytical skills with the ability to interpret and present data clearly

Experience in channel/partner programs or account management

Experience with business intelligence or reporting tools such as Power BI

Benefits:

CNSS (National Social Security Fund).

CIMR (Moroccan Inter-Professional Retirement)

Private health insurance.

Hybrid working model

#LI-JC1 #LI-HYBRID

Location:MA-Casablanca, Morocco (Boulevard Al Quods)

Time Type:Full time

Job Category:Sales

R230633