Job Description

Technical Duties

Deploy, configure, and support Cisco enterprise solutions including: Routing & Switching: Catalyst, Nexus Security: ASA, Firepower, ISE, Umbrella Wireless: WLC, Access Points, DNAC Collaboration: CUCM, Webex SD-WAN, Meraki, ACI Prepare and deliver Low-Level Designs (LLDs), implementation plans, and configuration guides. Provide L2/L3 technical support during project rollouts and post-deployment. Conduct site surveys, network assessments, and health checks. Coordinate with Cisco TAC and regional SE teams for escalations.

Commercial / Pre-Sales Duties

Collaborate with sales and bid teams to: Understand client needs and propose tailored Cisco solutions. Prepare BoMs, proposals, and solution documents. Support RFP/RFI responses, client demos, and presentations. Assist with deal registration, pricing strategies, and Cisco Middle East incentive programs (VIP, CSPP, OIP).

Requirements

10+ years of experience with Cisco solutions in the GCC / Middle East region. Strong knowledge of enterprise network design and implementation. Hands-on experience with Cisco licensing, Smart Accounts, and Enterprise Agreements. Familiarity with Cisco's channel ecosystem (partners, distributors, Cisco AMs). Certifications: CCNP (Enterprise, Security, or Collaboration) - required CCNA - minimum baseline Strong client-facing, communication, and presentation skills. Arabic language familiarity (preferred, not mandatory).

Preferred Experience

Working with government or oil & gas clients (Qatar, UAE, KSA). Multi-vendor integration (Cisco + Palo Alto, Fortinet, Microsoft, etc.). Understanding of procurement cycles, SLA expectations, and compliance norms in the Middle East.

Soft Skills

Culturally adaptable for diverse GCC teams. Strong documentation and reporting skills. Ability to balance technical quality with commercial cost-effectiveness.
Job Types: Full-time, Permanent