Customer Service for International Business Department responsible for handling international parcels or cargo shipments
Order assignment management;
Prepare and confirm all the export or import documents;
Arrange the pick up on time;
Prepare daily/Weekly/Monthly delivery report to the customer;
Handling email queries and communication;
Update and exceptions on system ontime;
Calculating each shipment cost and preparing the ledgers with all shipment details.
Monthly invoices checking;
Customer call answering and deal with complaints and inquires.
Requirement: 1.Aramex(or UPS/DHL) international parcels handling experience 2.Freight forwarding and logistics experience will be a plus CAN SPEAK CHINESE (REQUIRED) Job Types: Full-time, Permanent Salary: From AED4,000.00 per month
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