Channel Sales Support

Dubai, DU, AE, United Arab Emirates

Job Description

Assist Account Managers in managing client accounts and maintaining high levels of customer satisfaction. Respond to client inquiries and troubleshoot problems via email, phone, or live chat. Process orders, track deliveries, and update clients on order status. Maintain accurate records of client interactions and transactions in CRM systems. Prepare reports, presentations, or summaries for internal and client-facing use. Coordinate with internal departments (e.g., Sales, Operations, Finance) to ensure service delivery. Monitor client account activities to identify and resolve potential issues proactively. Support contract renewals, billing inquiries, and general account maintenance. Ensure service-level agreements (SLAs) and client expectations are met or exceeded.
- Excellent in Excel

Job Type: Full-time

Pay: From AED4,000.00 per month

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Job Detail

  • Job Id
    JD2069121
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned