Location: Dubai- UAE Working Style: Hybrid Overview We are looking for a "Channel Sales Account Manager" who will be responsible for Sestek's SaaS& Enterprise Conversational products. If you are passionate about developing new relations with potential customers and partners, we believe that this position is just for you! Who are we? Sestek is a global technology company helping organizations with Conversational Solutions to be data-driven, increase efficiency and deliver better experiences for their customers. Sestek's AI-powered solutions depend on text-to-speech, speech recognition, natural language processing and voice biometrics technologies. What we do? Conversational AI We help companies use AI to automate customer processes, increase self-service rates and cut down operational costs Conversational Analytics We analyze all customer-agent and customer-bot conversations to help companies understand the root cause behind customer issues. Conversational Biometrics We benefit from the most trusted security feature; the human voice, to help companies provide faster and safer services to their customers. Would you like to know more about Knovvu? Knovvu is a registered trademark of Sestek. What we expect?
Finding new partners to sell Sestek's products in the contact center ecosystem
Developing new channels and maintaining long-term relationships with customers / partners
Traveling for customer meetings domestic and international
Working for customer/ partner satisfaction and meeting their needs and requests,
Assisting current partners and delivering them a positive customer experience
Tracking the sales quotas
Suggesting actions to improve sales performance and identify opportunities for growth.
Perfect candidate with;
BSc degree in related fields
Having minimum 5-year experience on finding new partners in the contact center ecosystem
Having vendor management background and strong network from contact centers
Having proven sales success and ability to deliver excellent customer experience
Experience in selling conversational solutions is a plus
Having strong communication, presentation and negotiation skills both in Arabic and English is must
Having no obstacle to travel both international and domestic visits
Knowledge of CRM software and MS Office (MS Excel in particular)
**Please make sure that the CV you submit does not contain special categories of personal data (referencing race, ethnic background, political opinion, philosophical belief, religion, sect or other beliefs, outward appearance, subscription to an association or union, health, sexual life, conviction, and security measures about you). We kindly ask you to ensure that your CV does not include any personal data that you prefer not to process and that you do not attach any files that contain personal data. **
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