Central Reservations & Customer Service Manager
Dubai, United Arab Emirates
Job Description
We're Hiring: Central Reservations & Customer Service Manager
Are you a dynamic leader with a passion for guest service and a strong network in the tourism and hospitality sector? Join a prestigious hospitality group in Dubai and play a key role in shaping world-class customer experiences!
Key Highlights:
3+ years in a managerial role
Proven leadership in reservations & customer service
Ability to multitask and lead under pressure
Experience with group bookings and B2B travel partners
Ready to take the next step in your hospitality leadership journey?
Are you a dynamic leader with a passion for guest service and a strong network in the tourism and hospitality sector? Join a prestigious hospitality group in Dubai and play a key role in shaping world-class customer experiences!
Key Highlights:
- xefxb8x8f Must have strong links with tour operators and DMCs
- xefxb8x8f Experienced in handling high-level guest complaints
- xefxb8x8f Strong leadership and interpersonal skills a must
- Overseeing LARGE venue reservations & optimizing booking performance
- Leading a proactive customer service team
- Training, coaching, and driving high service standards
- Enhancing revenue through B2B collaboration and upselling
- Resolving guest issues with professionalism and empathy
3+ years in a managerial role
Proven leadership in reservations & customer service
Ability to multitask and lead under pressure
Experience with group bookings and B2B travel partners
Ready to take the next step in your hospitality leadership journey?
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Job Detail
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Job IdJD1874462
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned