CCTV - Operator The CCTV Operator will look after the security, safety and well-being of all guests and colleagues making sure they cause no harm to themselves and others due to unsafe conditions or unsafe acts What is in it for you:
Accommodation and meals provided
Transportation to & from the hotel
Medical & Life Insurance
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing: Reporting to the Assistant Security Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offers professional, engaging and friendly service
Approach all encounters with guests and employees in a friendly, service-oriented manner
Adhere to all policies as set forth by the Assistant Security Manager
Supervise the surveillance of the closed circuit television system and supply evidence on CD as necessary
Complete a daily shift occurrence report accurately and in its entirety ensuring that particular attention is paid to times that certain activities are performed
Supervise all contract security personnel and daily operations
Complete accident and incident forms accurately, in their entirety and in a timely manner
Review Daily News and Manager on Duty reports and keep up to date with all VIP arrivals/protocols
Security screens all individuals
Open secured areas for authorized personnel and log activity
Check door locks throughout the hotel
Thoroughly investigate all vehicle accidents, alleged thefts, and other security-related incidents
Respond to medical emergencies and assist as required
Investigate assault complaints and investigate fully
Respond to the hotel outlets promptly and deal with guests as needed, accurately and document entirely any such incidents
Respond immediately and investigate fire/ emergency alarm activations
Challenge suspicious persons and escort them off property if warranted; record any pertinent information and log it in the occurrence report
Actively check for all security and safety hazards and document by way of a security incident report
Implement security patrols of the hotel from the roof to the basement areas regularly during each shift; the times will be staggered daily
All security concerns and violations will be noted, properly documented, and brought to the attention of the Assistant Security Manager
Be knowledgeable of the hotel's lock system and perform all duties as assigned by the Assistant Security Manager; this includes being able to program a lock. In addition, all officers will immediately commence with performing a lock interrogation of a door lock on a room involved in an alleged theft or other incidents
Receive handle all lost & found items, as per standard operating procedure
Liaise with Law enforcement/government departments in the absence of the Assistant Security Manager
Your experience and skills include:
Previous experience is an asset
Strong interpersonal and problem-solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
First Aid, conflict management, and military or law enforcement training helpful
A high school diploma and/or experience in a related field preferred
Must be CPR certified
Must be CCTV operator certified
Fluency in the Arabic language is a must
Your team and working environment:
Be a part of our multicultural team.
Enjoy nature as our location provides majestic mountains in northern Fujairah.
Visa Requirements: Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, ensuring that work brings purpose to your life so that you can continue exploring Accor's limitless possibilities during your journey with us. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS
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