Greet customers warmly and provide a friendly and welcoming atmosphere.
Assist customers with menu selections, answer questions about menu items, and provide recommendations as needed, ensure that customers receive accurate and timely service.
Handle customer complaints or concerns promptly and professionally, escalating issues to a supervisor if necessary.
Punch Orders, process payments, including cash, credit/debit cards, and mobile payments, ensuring that all transactions are handled securely and accurately.
Prepare and serve beverages, such as coffee, tea, and softy ice cream according to standard guidelines.
Assist with basic food preparation tasks, such as assembling sandwiches, salads, or other menu items, as required.
Maintaining Cleanliness and Organisation
Keep the cashier station, counter clean and organised at all times.
Regularly clean and sanitise surfaces, equipment, and utensils to maintain hygiene standards.
Communicate effectively with kitchen staff to ensure that orders are prepared correctly and in a timely manner.
Assist other team members with tasks during peak periods or as needed.
Follow all company policies, procedures, and safety guidelines.
Adhere to food safety and hygiene standards to ensure the health and safety of customers and staff.
Report any safety hazards or equipment malfunctions to a supervisor immediately.
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