The Order Taker cum Cashier is responsible for providing exceptional customer service. This role includes accurately taking orders, processing payments, and ensuring excellent customer service while upholding the principles of wellness and health-conscious living. Also, be able to answer customer questions and provide helpful advice.
Greet guests warmly and professionally, reflecting the calm and inviting ambiance of the wellness environment.
Accurately take food and beverage orders, ensuring all dietary preferences and restrictions are noted.
Provide detailed menu descriptions, including wellness-oriented options, to assist guests in making informed choices.
Confirm and repeat orders to ensure accuracy
Process payments accurately through POS systems, handling cash, credit cards, and other payment methods.
Issue receipts and maintain a record of all transactions.
Ensure end-of-shift reconciliation of cash and sales reports.
Address guest inquiries about menu items, promotions, and wellness offerings.
Resolve complaints or escalate issues to supervisors promptly and professionally.
Promote additional wellness services or menu items where appropriate
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