Responsibilities: 1. Process immigration applications for clients, including reviewing and verifying application forms and supporting documents 2. Advice on the overseas options available, so as to enable the candidates & their family make an educated choice & the right decision. 3. Give clear and accurate information based on the current immigration & visa laws & policies. 4. Achieve excellent customer service by proactively responding to client queries and advising customers on their overseas immigration and visa needs. 5. High level of product knowledge in the relevant and works experienced fields. 6. Communicate regularly with clients to provide updates on the status of their applications. 7. Ability to co-ordinate in a seamless way, internally as well as externally for business closures. 8. Must knowledge of current laws and documentation for countries like Canada, Australia, Schengen Countries. Responding the clients asap for their queries. 9. Reviewing all documents to ensure they are accurate and meet government requirements. 10. Work collaboratively with the team to identify and address any issues or concerns related to client applications 11. Maintain accurate and up-to-date records of all client interactions and application status updates 12. Keep abreast of changes to immigration regulations and policies and provide guidance to clients as needed Desired Skills and Experience: Minimum two years\' experience in immigration case processing. Ability to communicate effectively and concisely to customers. Knowledge of immigration regulations and policies for various countries Excellent problem-solving and customer service skills. Familiarity with computers and the internet. Outgoing and positive with a passion to learn and grow. Team skills and strong relationship building skills. Job Type: Full-time Location: Dubai Processing Officer: 1 year (Required) Language: English (Required) Job Type: Full-time Salary: From AED5,000.00 per month