Job Description

Job title
Cargo Revenue Integrity Officer
Ref #
225595
Location
Qatar - Doha
Job family
Cargo & Airport Operations
Closing date: 25-Aug-2025


The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world's largest global air cargo carrier, Qatar Airways Cargo is leading this change.
To support our vision, we are looking for talents - the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo's position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo's Revenue Optimization Team in Doha as a Cargo Revenue Integrity Officer.
Join the QR Cargo family and leave a mark as part of the Cargo Revenue Optimization Team.

About the role

In this role, you will support the revenue integrity team in ensuring the accuracy and compliance in cargo revenue related processes by analyzing customer and internal stakeholders' disputes and revenue adjustments.
The role involves identification of the root causes of the revenue adjustments, providing timely and accurate resolutions and recommending corrective actions to management in order to minimize revenue leakage and enhance overall revenue integrity in cargo business.

As part of your role, your responsibilities will be inclusive of, but not limited to the following:
Analyse and ensure prompt and accurate resolution of all disputes and revenue adjustments raised by customer or internal stakeholders in the system. Manage the waiver and write off review and approval process, ensuring it follows authorization protocols. Develop, implement, monitor and review the revenue related processes in line with increasing complexity of the business. Collaborate with internal Cargo stakeholders to uphold compliance with revenue integrity protocol and evaluate revenue trends and risks across various segments of Cargo. Manage and influence internal stakeholders in the interest of revenue integrity to safeguard the interests of the division globally. Conduct periodic assessments of systems and process controls, reporting any suspected revenue leakages to the management. Support the development and implementation of the Early Warning Signal dashboards. Regularly monitor the dashboard to identify and address and abnormalities during review. Contribute to the implementation of a revenue integrity KPI structure. Provide guidelines and analysis to the management for target setting and planning to reach these targets. Drive continuous enhancement and transformation of revenue integrity policies and procedures to detect, access and reduce cargo revenue leakages. Aid in the design and implementation of global revenue integrity framework, including policies for waiver and approvals. Analyze bookings, tariff and other charges to detect any revenue leakages. Work with stakeholders to perform root cause analysis and implement corrective actions as needed. Perform system testing if required for any system enhancements or system bugs fixes.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.
Together, everything is possible.

Qualifications

About you

Diploma, Bachelor's degree or equivalent with at least 4 years of job-related experience. Understanding of Cargo business, rates/ tariffs, TACT rules, Cargo billing and revenue processes knowledge and experience. Experience working in the Cargo industry (with Airline or Freight Forwarders) and preferably in revenue related unit. Experience with visualization software such as Tableau or Power BI tools and business Intelligence and statistical tools such as Business Objects and MS Office. Strong analytical and audit skills which include the ability to apply ethical judgment and evaluating risks that could lead to revenue loss.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.
So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

How to apply

If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.



So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

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